Frequently Asked
Questions

What services does Holiday Bazaar Offer?
Holiday Bazaar is your ultimate travel partner, offering a full spectrum of services designed to meet all your travel needs:

Air travel bookings for both domestic and international flights.

A range of accommodation options, from charming local stays to opulent international hotels.

We are ‘The Cruise Company’ offering exclusive cruise travel arrangements for distinctive journeys.

Customised travel packages crafted to align with your specific preferences.

Crafting bespoke travel packages with detailed itinerary planning for a flawless travel experience.

Expert travel advice to guide your decision-making process.

Luxury safaris with bespoke experiences such as balloon safaris, horseback safaris, and spa experiences in the wild.

High-end corporate travel and customised incentive packages.

Our commitment is to ensure your travels are effortlessly enjoyable and impeccably planned.
How can I book or customise a holiday package with Holiday Bazaar?
We’re here to help tailor your perfect getaway! Book and personalise your holiday package via the following channels and you will be sent your detailed travel itinerary to keep:

Email: info@holidaybazaar.com

Tel: +254 722 354 333

Visit us at:

14 Ring Road Parklands, Nairobi, Kenya, or Sarit, Lower Ground Floor

Prior to travelling please ensure your passport is valid for more than 6 months from your date of travel, also ensure you have applied for the necessary visas and have purchased travel insurance for your travel destination.
What is the cancellation policy for Holiday Bazaar?

Our cancellation policy varies depending on your destination and accommodation as each has its ow specific terms. For personalised advice on cancellations and refunds, please contact your travel designer at Holiday Bazaar. They will provided you with the most accurate and up-to-date information regarding your booking. Rest Assured, we’re here to assist you every step of the way!
What payment methods does Holiday Bazaar accept?
At Holiday Bazaar, we offer a variety of convenient payment options to suit your needs:

M-PESA via Paybill for quick and easy transactions.

RTGS (wire transfer) for secure bank transfers.

Credit/Debit cards: We accept Visa and Mastercard (please note a 3.5% processing fee applies).

American Express (please note a 5% processing fee applies).

Choose the method that works best for you and start planning your next adventure with us!
Can I make changes to my itinerary after I have booked my trip?

Absolutely! We understand that plans can change, and we’re here to help. You can usually make changes to your itinerary after booking. However please note that some modifications may incur additional fees, depending on the policies of our service providers. We will work closely with you to adjust your plans as smoothly as possible.
Is it recommended to have Travel Insurance prior to travelling?
Can Holiday Bazaar help with special requests?

Of course! Holiday Bazaar is committed to making your trip as personalised ad comfortable as possible. Whether you need a romantic honeymoon suite, special meal arrangements, specific dietary accommodations or support for elderly travellers, simply let us know when booking. We’re dedicated to ensuring all your special requests are taken care of seamlessly.
Can Holiday Bazaar assist me while I am at my destination?

Rest assured we are here to support you every step of the way during your travels. We stay connected with you through multiple communication channels, providing personalised assistance whenever you need it. Plus, our 24/7 emergency support is always available to give you peace of mind throughout your journey. At Holiday Bazaar, we treat you like family, and our team is dedicated to making your travel experience as seamless and enjoyable as possible.
How far in advance should I book my trip?

We recommend booking your trip as early as possible, especially if you’re planning to travel during peak season. This early planning ensures you get the best choices for flights, accommodations, and activities. The sooner you book, the smoother your travel plans will be!
What measures does Holiday Bazaar take to ensure safety of its clients?

Your safety is our top priority. We carefully select only the most reputable service providers and stay updated with the latest travel advisories to ensure that every destination we offer is safe and secure. Rest assured, we are committed to making your travel experience both enjoyable and safe.

Frequently Asked
Questions

Holiday Bazaar is your ultimate travel partner, offering a full spectrum of services designed to meet all your travel needs:

Air travel bookings for both domestic and international flights.

A range of accommodation options, from charming local stays to opulent international hotels.

We are ‘The Cruise Company’ offering exclusive cruise travel arrangements for distinctive journeys.

Customised travel packages crafted to align with your specific preferences.

Crafting bespoke travel packages with detailed itinerary planning for a flawless travel experience.

Expert travel advice to guide your decision-making process.

Luxury safaris with bespoke experiences such as balloon safaris, horseback safaris, and spa experiences in the wild.

High-end corporate travel and customised incentive packages.

Our commitment is to ensure your travels are effortlessly enjoyable and impeccably planned.

We’re here to help tailor your perfect getaway! Book and personalise your holiday package via the following channels and you will be sent your detailed travel itinerary to keep:

Email: info@holidaybazaar.com

Tel: +254 722 354 333

Visit us at:

14 Ring Road Parklands, Nairobi, Kenya, or Sarit, Lower Ground Floor

Prior to travelling please ensure your passport is valid for more than 6 months from your date of travel, also ensure you have applied for the necessary visas and have purchased travel insurance for your travel destination.

At Holiday Bazaar, we offer a variety of convenient payment options to suit your needs:

M-PESA via Paybill for quick and easy transactions.

RTGS (wire transfer) for secure bank transfers.

Credit/Debit cards: We accept Visa and Mastercard (please note a 3.5% processing fee applies).

American Express (please note a 5% processing fee applies).

Choose the method that works best for you and start planning your next adventure with us!

Yes, Holiday Bazaar recommends that you secure adequate travel insurance prior to your travels, purchased from your country of origin.

We recommend booking your trip as early as possible, especially if you’re planning to travel during peak season. This early planning ensures you get the best choices for flights, accommodations, and activities. The sooner you book, the smoother your travel plans will be!

Your safety is our top priority. We carefully select only the most reputable service providers and stay updated with the latest travel advisories to ensure that every destination we offer is safe and secure. Rest assured, we are committed to making your travel experience both enjoyable and safe.

DESTINATIONS

EXPERIENCES

COMPANY

CONNECT WITH US

Frequently AskedQuestions

DESTINATIONS

EXPERIENCES

COMPANY

CONNECT WITH US

Frequently Asked
Questions