NBONairobitoDOHDohaQatar Airways

Qatar Airways publishes checked allowance by route and class of travel rather than as one number, and says the pieces and weight for your journey are shown when you select the flight and again on the ticket. The limits that do not move are the ones worth knowing: no single checked bag over 32kg, and in Economy one cabin bag up to 7kg at 50 by 37 by 25cm, against two pieces totalling 15kg in Business and First. We read the allowance off the fare we are quoting and put it in writing with the price.

Qatar Airways flies as oneworld, so a card from another oneworld airline can credit here, and at the right tier it can carry its own baggage and lounge benefits onto the booking. The airline’s own programme is Privilege Club. Whichever you hold, give us the number before we issue: adding it afterwards is usually possible but slower, and tier benefits are cleanest when the number was on the booking from the start.

You send the route and the rough dates, we price Doha against the other Gulf routing on the same days, and the fare with its rules comes back to you in writing before anything is paid. The ticket is issued in Nairobi on the airline’s own stock by an IATA-accredited agent, so it behaves exactly as one bought from the airline does. After that the desk holds it: a schedule change, a date that has to move, a reissue at six in the morning. How ticketing works here has the rest.